Do you have a question about your bill or service?

AMR is committed to providing prompt and accurate responses to your inquiries about your billing statement. Please feel free to write, e-mail or call us toll free with questions.

or, please send your written inquiries to:


AMR Patient Business Service Office
Attention Customer Service
4701 Stoddard Avenue
Modesto, CA 95356
Fax: (888) 281-1627

And we can be contacted by e-mail at:

To help us locate records quickly and provide exceptional customer service to you, when contacting our office by phone or email, please provide the patient name, the state where services were provided and the account or trip number. Thank you.

Please call us toll free at (800) 913-9106.

If you received service in Hawaii, Montana or Oregon please call toll free at (800) 228-7601

Patient Business Service Centers & National Call Center (Medical Records Request Form)