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AMR's Vision statement outlines the values that guide the company and its employees. The Vision statement was created in 2004 by a team of AMR employees who were asked to examine the elements that led to the company's early growth and were important to its future success.
Our company Vision comprises three elements: our mission, our values and our vision of the future.
Mission
Our mission is to make a difference by caring for people in need.
Values
Patient Focused
- We will treat our patients like members of our own families.
- We will provide for our patients' needs, safety and comfort.
- We will communicate clearly with our patients and their loved ones.
- We will continue to learn new skills to improve patient care.
- We will respect the dignity of each patient.
Customer Centered
- We will listen to and communicate with our customers.
- We will know our customers and anticipate their needs.
- We will be professional, reliable and innovative.
- We will respect our customers' time and financial resources as well as our own.
- We will earn our customers' trust by fulfilling our promises.
Caregiver Inspired
- We will be empowered to make a difference in the world.
- We will celebrate our successes and grow from our failures.
- We will value open communication and diverse perspectives.
- We will invest in the people and tools that improve our effectiveness.
- We will honor and respect each other in our shared quest to live by our values.
Vision of the Future
By following and incorporating the values outlined in its Vision statement, AMR envisions a future that includes the following:
- AMR is one of America's most admired companies because of the pride of its employees, its loyal customers, its clinical leadership, and its financial success.
- AMR employees are trusted experts, empowered to serve people with compassionate care and innovative solutions.
- AMR is a strong, dependable community partner. Our customers count on and appreciate our reliability, the quality of medical care we provide, our dedication to relationships that benefit all and the efficiency with which we operate.
- Patients, customers and communities experience peace of mind knowing AMR professionals are ready to serve when needed.
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