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Billing & Payment


AMR accepts the following forms of payment: personal checks, Visa, MasterCard, Discover and American Express.

Patients may submit payments via mail, to the remit payment address located on their invoice or via phone to AMR's National Customer Service Department at 1.800.913.9106, or online at our secure payment portal: www.MyAmbulancePayments.com

We have several locations for billing and customer service inquiries. To reach a Customer Service Representative, please choose the appropriate regional or state phone number below.

National Customer Service Department: 1.800.913.9106
If you're in the states below, please call the direct billing number of that region:

  • Hawaii, Montana, Washington, Oregon or South Dakota: 1.800.228.7601
  • Atlanta, Georgia: 678.537.6856
  • Manchester, NH or Nashua, NH: 781.899.0338
  • Evansville, IN: 812.452.3050
  • Arizona: 1.855.254.5951

AMR offers payment plans and a Compassionate Care Program to assist patients who are experiencing financial hardship with out-of-pocket ambulance transportation expenses. Please contact our Customer Service Department if you would like to set up payment arrangements, or inquire about inclusion into the Compassionate Care Program.

If you have any additional questions, feel free to Contact us via email.