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Frequently Asked Questions

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If you have questions about your medical records or billing information, please check out the Frequently Asked Questions below, or reach out via the Contact page.

How do I obtain a copy of my medical records?
How do I Pay My Bill?
Why Does AMR Require Signature Authorization Before Treatment and Transport?
How do Private Ambulance Services Differ From Public Ambulance Services?
Does My Insurance Cover Non-Emergency Services?
Medicare Coverage of Emergency Ambulance Transportation
Medicare Coverage: Non-Emergency Ambulance Transportation
What does Medicaid Cover?
What Does Insurance Cover?
What If No Coverage Exists?
How Does AMR Establish Rates?