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Frequently Asked Questions


If you have questions about your medical records or billing information, please check out the Frequently Asked Questions below, or reach out via the Contact page.

How do I obtain a copy of my medical records?
How do I Pay My Bill?
Why Does AMR Require Signature Authorization Before Treatment and Transport?
How do Private Ambulance Services Differ From Public Ambulance Services?
Does My Insurance Cover Non-Emergency Services?
Medicare Coverage of Emergency Ambulance Transportation
Medicare Coverage: Non-Emergency Ambulance Transportation
What does Medicaid Cover?
What Does Insurance Cover?
What If No Coverage Exists?
How Does AMR Establish Rates?